Before the first deposit

Set your own limits at Cobra Casino before you play

Play only from 18+, and every Cobra Casino account carries deposit limits, loss limits, session time reminders, a cooling-off period and self-exclusion.

Set a limit

Malta Gaming AuthorityLicensed MGA/B2C/103/2008, audited by QUINEL and GLI since 2008

Quick reference

Knowing less than you think, or knowing it at once

By the end you will know your age floor, the licence behind the site, and where to call for free help.

Minimum age18+

LicenceMGA/B2C/103/2008

Gambling Helpline Aotearoa0800 654 655

Support email[email protected]

Built-in protection

Which tool stops what?

That a limit means a phone call or a locked door: it sits in your account and can be set today.

How much goes in?

A cap on how much you put in per day, week or month, chosen by you before play rather than after a loss.

After a rough session

A ceiling on net losses over a set period, so a bad run cannot reach past a figure you named while calm.

When the hours slip by

A notice that pops up as your session passes an agreed length, giving you a moment to decide whether to continue.

Stepping back a while

A break from play for a stretch you pick, useful when you want distance from the site without closing anything for good.

Should I close myself off?

A firm block on your whole Cobra Casino account, chosen when a pause is not enough and you need the decision already made.

Self-set limits

Choose a cap you can live with

Doing this early fits how Cobra Casino works: few clicks, and the decision is yours alone.

Finding the controls

Sign in with your email address, then open the responsible gambling section of your profile settings and check the tools listed there.

Which one fits you?

Pick deposit, loss or session time, depending on what you want to hold steady: money in, money lost, or hours spent.

Check the summary line

Set the period the limit applies to, then read the summary line and make sure the figure and the stretch match what you intended.

Confirm, then look again

Confirm the change, then reopen the settings to see the limit displayed, so you know it holds before you deposit again.

Catch it while the evening is still light

A nagging feeling early on costs far less than a year of chasing it. Setting one limit or taking a short break now is the simplest first move, and nothing needs to be decided in a hurry.

Look down this list at the end of a session and be honest about how many fit.

You play longer than you told yourself you would
Money meant for bills has gone into the account
You keep the play hidden from your partner
A quiet evening now feels empty without a bet
You have tried to stop twice and gone back
You borrow or sell something to keep playing
You feel flat or short-tempered after losing

Late and unsure

Talk to people who know this ground

This block removes the worry that asking for help costs money or becomes known to others.

Gambling Helpline Aotearoa

Counsellors answer at any hour, every day, for players and for their families. Calls are free, and talking to them stays confidential. Free texting is available too. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Free counselling and peer support reach families as well as players, with clinics across the country. Texting is an option, and weekday daytime hours apply. pgf.nz

Safer Gambling Aotearoa

Health New Zealand runs this site for people who gamble and for those close to them, covering signs of harm, practical tips and a way to find support nearby. safergambling.org.nz

So what is the difference?

How long should a break be? A cooling-off period closes play for a set stretch of hours or days. Start it yourself in the account settings when a break would do more good than another round. A short pause ends on its own and you slip back in.

Set a stop you cannot undo. Self-exclusion shuts access for a long stretch, up to two years where signs of harm are showing. It is started in the account and cannot be undone early. Plan for the whole distance before you commit.

Help beyond one account. New Zealand has no national exclusion register, so your Cobra Casino account is where the exclusion is set. If you also want someone to talk it through, the Gambling Helpline Aotearoa is free, private and answers around the clock.

Feeling uneasy now

Your pause and your exit, explained

Removes the worry that a break you take cannot be chosen or ended how you expect.

What does a short pause change, and when can I play during it?+

A pause locks you out of play without ending your account. Your balance and history stay where they are, and play is possible again once the period you chose has passed. Until then nothing opens the games.

My brother plays too much, who can I ring?+

The Gambling Helpline Aotearoa takes calls from relatives as well as players, any hour of the day or night, and free texting is there for those who cannot talk. Problem Gambling Foundation also counsels families. Neither needs the player to agree first.

Can I change a limit I set yesterday?+

Yes. Go back to the same settings page and adjust it. A ceiling you have lowered is more useful than one you loosen in a restless hour, so set your figure when your head is clear rather than after a loss.

Can I undo a self-exclusion before the period ends?+

No. It runs for the whole stretch you picked, and that is the point of choosing an end date. If you feel the block is too long, contact the support team by email and discuss what would fit better next time.

Why does the casino ask for my age before I start?+

Only players aged 18 or over may hold an account here, so identity and age are checked before play begins. It keeps underage gambling off the platform, and it means any exclusion or limit is tied to a verified person.

How do I shut my account permanently?+

Write to the support address shown on this page and say you want the account closed for good. The team confirms the closure, and self-exclusion can run alongside it if you want a firmer barrier.