Every licensed casino must confirm who you are; at Cobra Casino the check is typically finished within 19 hours, so payouts are not held back.
Keep these lines open while you gather documents for your first withdrawal request.
After reading this you will know exactly which copies to send and what to look at before sending.
Cobra Casino keeps the list short on purpose: three papers, or a selfie if we ask for one.
Show Us Every Edge. A file you trimmed or cropped hides the edges of the document, and our reviewers cannot confirm the page is complete. Send the whole page, uncropped Photograph the document flat on a table
Half the Sheet Tells Nothing. When a corner sits outside the frame, the check stalls: the reviewer needs the whole page in one shot. Lay the document on a dark surface Step back until each edge shows
Is My Old Bill Still Good? A bill issued months ago proves nothing about where you live now, so the address check fails and the file returns. Download a fresh bill from your provider Use the latest statement you hold
Understand the reason first: our Malta Gaming Authority licence, MGA/B2C/103/2008, obliges us to know where a player's money comes from. The check is routine bookkeeping against money laundering, never a suspicion aimed at you.
Depending on your case, the reviewer may request any of these.
Read the four triggers and you will know which events open a check on your account.
Five short answers that settle the timing, the papers and the outcome of your check.
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